These Terms of Service ("Terms") govern your use of the website, mobile applications, fundraising tools, content tools, and related services (collectively, the "Platform") provided by Epaphroditus Corporation, a Delaware corporation ("Outpour," "we," "us," or "our"). By accessing or using the Platform, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Platform.
ARBITRATION NOTICE. These Terms contain a binding individual arbitration clause and class-action waiver in Section 14. By using the Platform, you agree to resolve disputes through individual arbitration and waive your right to participate in a class action, except as expressly set out in that Section. You may opt out of the arbitration agreement within 30 days of first accepting these Terms, as described in Section 14.
1. Eligibility and Accounts
You must be at least 13 years old to create an account or use the Platform. If you are between the ages of 13 and 17, you may use the Platform only with the permission and involvement of a parent or legal guardian, who agrees to be responsible for your use of the Platform and your compliance with these Terms.
You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to create a fundraising campaign, raise funds on behalf of another person or organization, receive payouts through Stripe Connect, or otherwise use any feature that involves the receipt of donations or other payments. We may verify your age at the point you initiate any of these activities. If you use the Platform on behalf of a church, ministry, nonprofit, or other organization, you represent that you have authority to accept these Terms for that organization.
You agree to provide accurate, current information, keep it updated, and protect your account credentials. You are responsible for activity that occurs under your account unless it results from our own failure to use reasonable security measures. We may refuse service, require additional verification, or restrict access if we reasonably believe an account presents fraud, safety, or compliance risk.
2. Role of Outpour
Outpour provides software tools that help ministries, organizations, and supporters share updates, communicate, and facilitate donations. Outpour is not a bank, money transmitter, money services business, broker, fiduciary, charity regulator, tax advisor, or legal advisor. We provide the Platform, but ministries, organizations, donors, and other users remain responsible for their own conduct, content, fundraising representations, and legal compliance.
3. Communications and Notifications
By creating an account or using the Platform, you agree that we may send transactional and service-related communications, including account notices, security alerts, donation receipts, support messages, and updates related to your activity.
You may also choose to receive optional marketing, push, or SMS communications where available. If you opt in to SMS messages, you consent to receive recurring automated text messages from Outpour at the mobile number you provide. Message and data rates may apply. Message frequency varies. Reply HELP for help or STOP to cancel. Your consent to receive marketing or SMS communications is not a condition of using the Platform. You can opt out of non-essential marketing communications at any time, but you will still receive messages necessary to operate your account or complete transactions.
If you use Outpour features that enable you to send email or SMS communications to your supporters, you are solely responsible for complying with the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and all other applicable laws, including obtaining any required prior express written consents from your recipients before sending marketing messages. Outpour does not act as the sender of, and is not responsible for the content of, communications you send to your supporters.
4. User Content and Public Information
You retain ownership of content you submit to the Platform, such as profiles, posts, newsletters, prayer requests, comments, imported campaign content, images, audio, video, and fundraising materials ("User Content"). You grant Outpour a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify as technically necessary, display, distribute, and publicly perform that User Content solely to operate, secure, improve, and provide the Platform.
You are solely responsible for your User Content and for making sure you have the rights and permissions needed to upload, share, import, or publish it. Some content and profile information may be visible to supporters, ministries, organizations, or the public depending on your settings and how you use the Platform. Do not post information you do not want others to see.
5. Acceptable Use; Prohibited Activities
You agree to use the Platform only for lawful purposes and in compliance with these Terms, our policies, and the requirements of our payment and technology providers, including Stripe.
You must not, and you must not permit any third party to:
Use the Platform for any illegal purpose or to facilitate fraud, money laundering, or terrorist financing;
Misrepresent your identity, your ministry or organization, or the purpose or use of funds;
Provide false, incomplete, or misleading registration, payout, tax, or verification information;
Engage in activity that violates payment network rules, sanctions rules administered by the U.S. Office of Foreign Assets Control (OFAC), anti-money-laundering requirements, export-control laws, or other financial laws;
Use the Platform for businesses, fundraising activity, or transactions prohibited or restricted by Stripe or other payment providers;
Knowingly process unauthorized transactions, test cards, manipulate fees, or abuse refunds, disputes, or chargebacks;
Upload or distribute unlawful, infringing, defamatory, hateful, sexually explicit, deceptive, or malicious content;
Harass, threaten, spam, impersonate, scrape, reverse engineer, interfere with, or disrupt the Platform or other users.
Prohibited fundraising and business categories
In addition to the general restrictions above, you may not use the Platform to raise funds for, conduct, or facilitate any of the following categories (which reflect, among other things, restrictions imposed by Stripe under its Restricted Businesses list and Acceptable Use Policy):
Illegal drugs, controlled substances, drug paraphernalia, or unlawful pharmaceutical sales;
Firearms, ammunition, explosives, weapons, or weapon accessories;
Hate speech, harassment, or content advocating violence or discrimination on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or other protected characteristic;
Pornographic content or any sexual content involving minors;
Gambling, lotteries, sweepstakes, sports betting, fantasy sports for cash, raffles where prohibited, or other games of chance;
Multi-level marketing, pyramid schemes, "get rich quick" schemes, or unregistered investment, securities, or annuity offerings;
Cryptocurrency exchanges, initial coin offerings, mining, money-services-business activity, virtual currency conversion, or check cashing;
Credit repair, debt-settlement, debt-collection, or payday-lending services;
Counterfeit goods or services that infringe intellectual-property rights;
Activities involving sanctioned countries, regions, persons, or entities;
Self-payments, payment aggregation on behalf of unaffiliated third parties, or any attempt to circumvent Stripe's payment-processing rules;
Legal-defense fundraising for alleged crimes involving violence, terrorism, hate, financial crimes, or crimes against minors;
Any other activity Outpour or Stripe determines, in its sole discretion, presents unacceptable risk.
We may investigate suspected violations and may, in our sole discretion, suspend or terminate accounts, remove content, freeze pending payouts, refund donations, and report violations to law enforcement, regulators, or Stripe.
6. Fundraising, Donations, and Payouts
This Section applies to donation collection, recurring giving, fundraising pages, and payout-related activity on the Platform. If this Section conflicts with another part of these Terms, this Section controls for donations and payouts.
Role of Outpour
Outpour provides software that helps users present fundraising opportunities and collect voluntary contributions. We do not guarantee the truth of fundraising statements, the tax status of any recipient, or the eventual use of funds. Donors give at their own discretion and risk.
Stripe Connected Account Agreement
Payment processing services on Outpour are provided by Stripe Payments Company ("Stripe"). Payment processing services for ministries and organizations on Outpour are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By agreeing to these Terms or by continuing to receive payments on Outpour, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time.
As a condition of Outpour enabling payment processing services through Stripe, you agree to provide Outpour with accurate and complete information about you, your organization, and any beneficial owner or representative, and you authorize Outpour to share that information and transaction information related to your use of the payment processing services with Stripe. You also agree to advise yourself of Stripe's acquirers and their contact information as set out in Stripe's Acquirer Disclosure.
We may place holds, delay access, block transactions, refuse activity, or share information with Stripe and other parties where required by law, by Stripe, or where we reasonably believe doing so is necessary to prevent fraud, abuse, or other risk.
Recipient responsibilities
Recipients are responsible for the accuracy of fundraising appeals, the lawful use of funds, compliance with charitable solicitation registration and tax rules that apply to them, the issuance of donor receipts and acknowledgements, and the accuracy of any statements they provide to donors. Recipients are also responsible for keeping payout, tax, and verification information complete and current. Recipients, not Outpour, are solely responsible for any donor receipts, tax acknowledgements, or follow-up communications they choose to send.
Donor responsibilities
Donors should review campaigns carefully and give only to people or organizations they trust. Outpour does not guarantee that donations will be used for any particular purpose and does not provide legal or tax advice. Whether a donation is tax-deductible depends on the recipient's status and the circumstances of the donation.
Refunds, disputes, and reversals
Donations are generally final unless a refund is issued by the recipient, required by law, or required under card network or payment provider rules. Chargebacks, reversals, payment disputes, and fraud reviews may affect access to funds. If a donor initiates a chargeback or payment dispute, the disputed amount (plus any applicable Stripe dispute fees) may be deducted from the recipient's available balance or invoiced to the recipient. The recipient agrees to cooperate with Outpour and Stripe in resolving disputes. We may share relevant information with payment providers, recipients, donors, banks, or regulators to investigate and resolve disputes or suspected abuse.
Fees and paid features
Processing fees, platform fees, or other charges may apply where disclosed at the time of payment, signup, or in your account settings. If we offer paid subscriptions or paid features, you agree to pay applicable fees when due. Unless otherwise stated, fees are non-refundable except as required by law.
Donor information and receipts
When a donation is made, relevant donor information may be shared with the recipient ministry or organization so they can identify the donation, communicate with the donor, provide receipts, and maintain their own records.
Guest donors
Some donations may be made without creating a full Outpour account. If you donate as a guest, these Terms still apply to your use of donation-related features and to the information you provide in connection with that donation.
7. Third-Party Services and Ministry-Enabled Integrations
The Platform depends on third-party providers for services such as payment processing, cloud infrastructure, analytics, customer support, communications delivery, and notifications. We are not responsible for downtime, errors, or losses caused by third-party services. Some ministries and organizations may also enable external integrations or import tools. If they do, data may be sent to or received from those services at their direction, and those services may be governed by their own terms and privacy practices.
8. Suspension, Termination, and Availability
We may suspend, limit, or terminate access to the Platform, with or without notice, if we believe you have violated these Terms, created risk for users or the Platform, or if we are required to do so by law or by a service provider. You may stop using the Platform or delete your account at any time.
Termination does not automatically remove all historical content or records. We may retain information reasonably necessary to comply with legal, tax, accounting, dispute, fraud prevention, and security obligations. We also do not guarantee continuous availability of the Platform or that any feature will remain available forever.
The following Sections survive termination: 4 (license to User Content posted before termination), 5, 6 (with respect to completed transactions and chargeback recourse), 9, 10, 11, 12, 13, 14, 15, and 16.
9. Intellectual Property
The Platform, including our software, designs, trademarks, branding, and related materials, is owned by Outpour or our licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, you do not receive any ownership or license rights in the Platform.
10. DMCA / Copyright Infringement
We respect intellectual-property rights and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act ("DMCA"). If you believe that content on the Platform infringes your copyright, please send a notice that complies with 17 U.S.C. § 512(c)(3) to our designated agent:
Epaphroditus Corporation — Copyright Agent 5613 Adams Ave, Building 2 Austin, TX 78756 Email: support@outpour.app
A valid DMCA notice must include: (i) a physical or electronic signature of the copyright owner or an authorized agent; (ii) identification of the copyrighted work; (iii) identification of the allegedly infringing material and information sufficient to locate it; (iv) your contact information; (v) a statement that you have a good-faith belief the use is not authorized; and (vi) a statement, under penalty of perjury, that the information is accurate and you are authorized to act. We may terminate the accounts of repeat infringers.
11. Disclaimers
The Platform is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uptime, and security.
Outpour does not warrant, endorse, or guarantee any ministry, campaign, or third party appearing on the Platform, or the accuracy of any content posted by any user, and is not responsible for how funds are used by a recipient.
12. Limitation of Liability
To the fullest extent permitted by law, Outpour and its affiliates, officers, directors, employees, contractors, agents, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, donations, business opportunities, or other intangible losses arising out of or related to the Platform, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if Outpour has been advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability for all claims arising out of or related to the Platform will not exceed the greater of (a) the amount you paid Outpour directly for the relevant service in the twelve (12) months before the event giving rise to the claim, or (b) one hundred U.S. dollars (US $100).
The limitations above do not apply to (i) Outpour's gross negligence, willful misconduct, or fraud; (ii) Outpour's indemnification obligations expressly stated in these Terms; or (iii) liabilities that cannot be limited or excluded under applicable law. Some jurisdictions do not allow certain limitations, so parts of this Section may not apply to you.
13. Indemnity
You agree to defend, indemnify, and hold harmless Outpour and its affiliates, officers, directors, employees, contractors, agents, and service providers from claims, losses, liabilities, damages, judgments, costs, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your User Content or any campaign you operate; (b) your use of the Platform; (c) your violation of these Terms, the Stripe Services Agreement, or applicable law; (d) your use of donor information; or (e) any third-party claim that your activities on the Platform infringed or misappropriated any right of that third party.
14. Binding Arbitration; Class-Action Waiver
Please read this Section carefully. It affects your legal rights.
Any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Platform (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes. The arbitration will be conducted by a single arbitrator and will take place in Wilmington, Delaware (or, for consumers, in your county of residence) or, at your election, by telephone or videoconference. The U.S. Federal Arbitration Act governs the interpretation and enforcement of this Section.
You and Outpour each agree that any dispute will be brought only in an individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding. You and Outpour each waive the right to a trial by jury . The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Informal resolution. Before initiating arbitration, you agree to first send a written notice of the Dispute to support@outpour.app describing the claim and the relief sought, and to allow 30 days for informal resolution.
Exceptions. Either party may bring an individual claim in small-claims court or seek injunctive relief in court to protect intellectual-property rights.
Opt-out. You may opt out of this arbitration agreement by sending written notice to support@outpour.app with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. The notice must include your name, address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.
If any portion of this Section is found unenforceable, the remainder of this Section will remain in effect, and any unenforceable portion will be severed.
15. One-Year Limitations Period
Any claim arising out of or relating to these Terms or the Platform must be filed within one (1) year after the claim arose; otherwise it is permanently barred, except where applicable law prohibits a shortened limitations period.
16. Governing Law and Venue
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to the arbitration provision in Section 14, the exclusive venue for any action not subject to arbitration will be the state and federal courts located in Wilmington, Delaware, and you consent to the personal jurisdiction of those courts.
17. Changes to These Terms
We may update these Terms from time to time. When we do, we will update the effective date and may provide additional notice when changes are material. Your continued use of the Platform after the updated Terms take effect means you accept the revised Terms.
18. Miscellaneous
Entire agreement. These Terms, together with our Privacy Policy and any other agreements we ask you to accept, are the entire agreement between you and Outpour regarding the Platform and supersede any prior agreements on the same subject.
Severability. If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.
No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets.
No agency. Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship between you and Outpour.
Headings. Section headings are for convenience only and have no legal effect.
19. Contact Us
If you have any questions about these Terms, please contact us:
Epaphroditus Corporation. 5613 Adams Ave, Building 2 Austin, TX 78756 Email: support@outpour.app
Thank you for being part of the Outpour community.